It's Clear Bank Of America's Modification Dept.'s Do Not Communicate.

I am Ready to make my first mortgage payment on the HAMP that was offered me. April 1st is when it is due and a few days ago I received a Fed Ex packet from Bank Of America asking me if I want to request a home loan modification and if so to complete the packet provided! Really? Just how many of these useless Fed Ex packets are going out? How many thousands of dollars is wasted in the miss communication between BOA mortgage departments? I really do wonder because you know that cost is being charged to us, the consumers! It really just disgusts me to know end. I even received a telephone voice message reminding me to complete the packet. The voice message did not say "I will receive paper work via Fed Ex" the voice said "you received a Fed Ex packet" now if BOA can track appropriately when a package is received then why can it not communicate between departments effectively?
Oh wait, I know it is because Fed Ex is tracking not BOA. A daaaa....

The HAMP Offer

According to the documents I received on my HAMP offer. I will be short in my escrow account. So I am happy to send BOA a check for the amount to bring me up to par. It is my very first payment in over two years of any kind of payment going to my mortgage lender. I will next make my very first mortgage payment on the HAMP trial period on April 1st. I have never been this excited, relieved and happy to pay my mortgage!

An Offer From Bank Of America For The HAMP

Can it be true?! I am finally nearing the end of my mortgage modification nightmare?! Yesterday when I walk in my house the first thing I see, my new motorcycle seat and sitting on top of that box a Fed Ex letter from Bank Of America. My heart beats faster as always when I see one of these because you just don't know if it's the end of life as you know it or a refreshing sensible modification offer...
For me it is a sensible modification offer. I am beyond words as to why it took this long to get my life back. Oh I know the fight is not over yet. I still have to prove myself. I need to make three on time payments of the amount stated in the "trial period" so I for now am breathing a little bit better and have been celebrating inside by screaming "finally" to my inner self.
So what does this mean for the file being reviewed for an "in house" modification with Colby Gilbert? Since there has been failed communication between departments at Bank Of America I am pretty sure this will be the case. Unless of coarse and most likely my HUD Counselor Andre informs Colby of my offer from the HAMP Dept. of coarse I faxed everything to Andre for review. I know if anything looks even a little of kilter Andre will call fowl.
So I encourage anyone seeking a modification to review the suggestions I have on the left of this post and good luck to you. You have my prayers.

In Underwriting and Waiting Four To Six Weeks for a Hamp

I have been excited this past few days since speaking finally with both Veronica and Colby at Bank Of America. Even though they are in two separate departments, Veronica submitted my file to the Underwriter for the HAMP. Colby is working on prepping my file for an in house loan modification. I am going to have to call what I feel anxiousness and not excitement. Since there is no promise of a modification. Veronica is very kind and prompt since getting my file and has said that it will now take from submission date 2/10 another 4 to 6 weeks to receive a response in the mail as to the outcome. I am hopeful though because Veronica said If I or she has not heard anything from the Underwriter within 24 hours of submission that usually means they do not need anything else and that is a good sign. So I will keep saying my prayers at night, and periodically throughout the day too.
Now Colby is another story. This is the guy that is supposedly working with my HUD Counselor but Veronica has not heard of him and is unaware of that department that Andre said was assigned to his HUD Counseling office specifically to expedite files. Veronica said the fax number for him is a general fax number and anything received at that fax will take another few days to be uploaded in the system. I did call Colby for an update and to make sure he has everything needed. No call back yet. With Colby though I know that Andre is on it and keeps in close contact. And Veronica said she will be call Andre tomorrow, it feels good to have these three people as contacts at least something is happening.
So I wait 4 to 6 weeks and keep an eye on the sale date so as to extend it accordingly. Thankfully I have Andre also keeping watch. He really is a blessing and does take some of the stress off of me. I know he carries the weight of his clients and that must be tough.

What Department Truly Is Working On My File?

I received a call yesterday at 5:30 from Veronica Kernan a very soft spoken and friendly professional. She told me she was working on my file in the home retention dept. and is getting ready to send it to the Underwriter. That she needed clearer copies of my last 2 check stubs. So I faxed immediately. I also confirmed nothing else was needed from me. Veronica said that she ordered my 4506 tax information from the IRS and that would be received in a couple of days and the file would be complete and once at the Underwriter I would be informed of this. I Then informed Andre my HUD Counselor who did not know who this person was and said he would call to speak with her. Today I got a call from Colby Gilbert saying that he needed me to re fax my most recent bank statement as the one in the file is not legible. Seeing a pattern hear? so without question and since it was a message and I didn't get to speak with him I faxed the documents immediately and I also faxed them to Veronica and to Andre. That way everyone has them and I'm covered. I also informed everyone that they each have my most current financial information.

To my surprise Veronica said she did not know who Colby Gilbert was and that she received a message from Andre Holcomb but also did not know who this person was. That there were no notes in my file in regard to these two individuals. I almost fell off my seat. I explained Colby was part of the "special team" assigned to my HUD Counselors office. Veronica searched more and "in another system" found a note but still did not know who Colby Gilbert is and said that files are sometimes sent to different departments with different programs in an effort to help fit a homeowner in a modification. Good enough excuse I thought here is someone that is a quick thinker. But of coarse I am not convinced this is the case. I firmly believe stalling is purposefully done for the benefit of the investors. Veronica did say different departments are working with different programs and in some programs the investor guidelines might be more lenient and the homeowner then able to get a modification. I am cool with any department reviewing as long as the outcome is a satisfactory modification with good terms.

So I am informing Andre of my conversation with Veronica. She is asking for a signed consent form from him to talk to me or she can not and will not speak with him. I did say being that we have been working with Colby Gilbert as long as we have one should be in my file... Any way I will let Andre know so he can do what is required. I am thankful I have someone else fighting for me too. So here we are finally two departments working on my file. Veronica for the HAMP and Colby for an in house modification. I'm saying my prayers, again it makes sense to modify my loan so I can get back on track paying my mortgage since job loss put me in this whole... the scary thing is we know the banks don't always do what makes sense or what is best for the community.

Another Message Left At BOA. Then Called Mr. Lemke

Made my telephone call to Colby Gilbert this morning, left another voice message. Today I spoke with Gregory Lemke read how Mr. Lemke fought back
I am awaiting the outline of Mr. Lemke's success at getting a satisfactory loan modification with Bank Of America. It seems that I have started on the right track since I have already contacted the OCC. Now I will write to my Senator for support and look into Pre Paid legal Service. I can not tell you why I did not think of this before. Thank you Gregory!

Bank Of America Modification Reviewers are Always "Out Of Office"

Well Colby Gilrbert did not return my call today, I did get a message at 2:40 from Sue Ericksen saying that she is "assisting Colby Gilbert with his messages but that she does not have a call back number for herself. And that Colby is out of the office today but to try to call him back on Monday." So that is what I will do.