Still No Call From Bank Of America

The person assigned to review my account is Colby who has not returned any of my call's or Andre's. I am frustrated and left wondering why. Back in the day, when I was actually getting home buyers approved for home loans. You could get them easily approved when running their information through an online underwriting program. With this online approval you could get the Banks Underwriter to just review all the financials submitted and get fast tracked to drawing loan docs as the approval ment the loan fit into either Fannie Mae or Freddie Mac guidelines. So I am left wondering why this is taking so long. It is or should be essentially the same. My financial information has been run through the "program" before submission. Being submitted by a HUD approved counseling center should tell the reviewer essentially that the couseling center has reviewed the homeowner's information and feels the homeowner would fit into a HAMP modification. Obama are you reading this!? Who really is monitoring these Coporate Institutions? Clearly it is NOT our Government.